Purbrook Veterinary Practice Ltd, located in Waterlooville, is renowned for its exceptional veterinary services, as reflected in its impressive 4.7-star rating from 214 reviews on Google. This high rating, bolstered by a substantial number of reviews, suggests a high level of customer satisfaction and reliability.

Several reviews highlight the clinic's outstanding service and compassionate care. Clients praise the staff's friendliness and the veterinarians' expertise, with particular mention of Geoff, who is described as caring and thoughtful. His personal touch, including sending condolence cards and paw prints, resonates deeply with clients, fostering trust and loyalty. The clinic also offers practical solutions like pet plans, which help manage costs over time, further enhancing its appeal.

However, not all experiences have been positive. One review recounts a distressing incident involving an elderly client's dog, where the clinic was unable to provide end-of-life care due to being too busy. This resulted in significant distress and financial burden for the client, reflecting a potential area for improvement in handling urgent or sensitive situations.

Despite this isolated negative experience, the majority of feedback indicates that Purbrook Veterinary Practice Ltd is highly regarded for its excellent service and caring approach. Potential clients should be aware of the limited parking facilities, as noted by some reviewers, but the quality of care provided seems to outweigh this inconvenience for most. Overall, the clinic is a trusted choice for pet owners in Waterlooville, with many customers expressing gratitude for the care their pets receive.