The Carisbrooke Vets, located in Sandown, has garnered an impressive overall rating of 4.8 stars from 96 reviews, reflecting a strong reputation for quality care. A significant portion of the feedback highlights the clinic's friendly and professional staff. Customers like Kim Austin and Wendy Marshall praise the team for their informative and caring approach, noting that the welfare of animals seems to be a priority. Julie Davey specifically commends Nuria for her thoroughness and ability to make pets feel at ease, alongside a pleasant reception experience.

However, not all reviews align with the overall positive sentiment. A recent critical review by Sam Home raises concerns about inconsistent communication and a perceived lack of integrity. Sam's experience involved conflicting advice regarding a kitten’s vaccination schedule, resulting in financial inconvenience and a delay in further care. Such a discrepancy suggests that while the clinic has largely positive feedback, there are instances where communication could be improved.

Despite the negative review, the high average rating and numerous positive testimonials suggest that The Carisbrooke Vets generally delivers satisfactory veterinary services. While no specific services or specializations are detailed in the available data, the reviews suggest a comprehensive approach to care, supported by a knowledgeable and dedicated team. Pricing transparency is not explicitly mentioned, but the clinic's reputation indicates a focus on animal welfare rather than monetary gain. Overall, The Carisbrooke Vets is well-regarded, though potential clients may wish to address any service concerns upfront.