CVS UK Ltd Harbour Veterinary Group, located in Portsmouth, stands out with a Google Maps rating of 4.6 stars from 163 reviews, indicating a generally high level of customer satisfaction. This veterinary clinic is also a training facility for veterinary nurses, suggesting a commitment to professional development and education.

The reviews present a mixed picture. On the positive side, several reviews highlight the compassion and expertise of the staff, particularly mentioning Vet Paul Ingram. Reviewers commend the team's empathy and support during difficult times, such as the end-of-life care provided to a beloved pet. Another positive review appreciates the excellent care during routine procedures and praises the staff's gentle approach and attention to detail.

However, there are critical reviews that reveal potential areas for improvement. One reviewer expressed disappointment with the clinic's response to an emergency situation, feeling that their pet did not receive the necessary urgent care. Another review points out frustration with the way the clinic handled a situation involving the cost of treatments, leading to significant distress for the pet owner.

Despite these criticisms, the overall high rating and the volume of reviews suggest that the clinic is generally well-regarded. The clinic's involvement with a healthy pet club and the provision of transparent pricing for specific services, as noted in one review, further underline its commitment to accessible and quality veterinary care. Overall, Harbour Veterinary Group appears to be a trusted provider in the Portsmouth area, with particular strengths in compassionate care and professional expertise.