Companion Care (Basingstoke) Ltd, located in Basingstoke, is a veterinary practice that also serves as a Veterinary Nurse Training facility. It has garnered a 4.4-star rating based on 298 reviews on Google Maps, suggesting a generally positive reputation, though not without some notable concerns.

The clinic has received mixed reviews from clients. Alan Evans, a long-term customer, praises the clinic for the dignified care his pet received over 16 years, highlighting their compassionate end-of-life services. Similarly, Steve Havers commends the team for their attentive care and professionalism. Sam Hargreaves, another long-term client, appreciates the friendly and helpful staff, although he notes a billing error that required attention.

However, not all experiences have been positive. Zoe Semmens recounts a disappointing interaction with a veterinarian, describing the encounter as unprofessional and lacking in customer relations skills. She mentions issues with communication and a lack of consideration for her dog's medical history. Lynda Fletcher Emptage shares a troubling incident where her cat was sent home with a serious condition that was noted but not adequately addressed, leading to severe consequences.

While the clinic's overall rating is solid, the detailed reviews highlight a disparity in experiences, indicating areas for improvement in customer service and communication. There is no transparent pricing information readily available, so potential clients are advised to discuss costs upfront. Despite some negative feedback, the clinic's long-standing clientele and positive reviews suggest that it continues to serve many pet owners well.